Quality Control

Raw Material Test

All raw materials undergo testing to ensure the quality and sustainability of their use in our products. Our quality control department conducts tests such as Purity, Elongation, Breaking Load, Resistance, and Torsion tests on copper. For insulating materials, we perform tests including Thermal Stability, Volume Resistivity, Elongation, Degree of Cross Link, Melt Flow Index, Carbon Black Content, FR-FRLS, Ageing test, and other relevant tests. This thorough testing process helps us maintain the high quality of our products.

Routine Test during Manufacturing Process

Production supervisors and engineers from each section are involved in checking the physical dimensions and visual compatibility of coppers, PVC/XLPE, at every step of the manufacturing process. Their role is to ensure that the materials used meet the required specifications and that the manufacturing process proceeds smoothly. This meticulous monitoring helps maintain the quality and consistency of our products.

Test of Finished Products

All of our final products undergo comprehensive testing to ensure compliance with relevant standard specifications. Specifically, tests such as D.C. resistance, High Voltage, Insulation resistance, Partial Discharge (HV), and Current injection are applied to finished products in every production batch. These rigorous tests are conducted to verify the quality and performance of our products, ensuring that they meet the required standards.

Citizen Meter Industry is equipped with an advanced testing laboratory and staffed by engineers with professional expertise. All of our meters undergo thorough testing in accordance with BDS-IEC-62053-21:2013 standards at our own facility.

The following tests are meticulously performed on each individual meter:

♦ Starting current test at 40 mA.
♦ High Voltage Test at 2KV for one minute.
♦ No Load condition test.
♦ Meter constant test.
♦ Power consumption.
♦ Error Limits test.

Once the meters pass these tests, they are sent to BSTI (Bangladesh Standards and Testing Institution) along with the test report for a re-test. Only upon receiving a favorable re-test report, the products are delivered to our esteemed customers. Our commitment to quality and transparency has earned Citizen Meter a reputation as one of the top brands in Bangladesh, as recognized by consumers.